Privacy Policy

Information visitors provide

Visitors may provide name, company, email, phone, country, request type, vehicle or product context, and message details through contact or quote forms. This information is used to understand the inquiry and prepare a response that fits the buyer's role. A fleet maintenance request, distributor request, workshop question, and performance garage inquiry may need different routing, so the submitted context helps avoid unnecessary follow-up and keeps the response tied to the relevant brake component workflow.

How information may be used

Submitted information may be used to respond to requests, clarify fitment or cross-reference questions, prepare catalog documentation, improve website content, and maintain records of business communication. The site does not require visitors to submit sensitive personal information. Visitors should not include payment card details, passwords, private vehicle owner data, or unrelated confidential material in the message field. If a request requires commercial terms, that process should continue through an appropriate business channel.

Data sharing and retention

Information may be shared with internal personnel or authorized service partners when needed to answer the inquiry. The purpose is to support legitimate business communication, not to sell personal information. Records may be retained for a reasonable period so that follow-up questions, quote history, or documentation requests can be handled consistently. Retention practices may vary depending on legal requirements, operational needs, and the nature of the buyer relationship.

Visitor choices

Visitors may request correction or deletion of submitted contact information where applicable. They may also choose not to submit a form and instead browse public site content. Because the website is intended for business-to-business aftermarket communication, a response may require enough company and request information to route the question effectively. This policy may be updated to reflect changes in contact workflows, analytics practices, or applicable legal obligations.